Overview

EXPLORE SHIKOKU IS A BRAND WEBSITE OF EXPERIENCE JAPAN (AUSTRALIA) (ABN 63 678 177 074)

EXPLORE SHIKOKU TERMS AND CONDITIONS

This agreement is governed by the relevant laws of Japan in force. You irrevocably submit to the non-exclusive jurisdiction of the Courts of Japan and Courts of Appeal from them and/or any relevant tribunals for determining any dispute concerning this agreement. We may legally assign any of our rights and obligations under this agreement at any time by giving you notice.

Explore Shikoku may receive financial and/or non-financial incentives from travel industry suppliers and/or other third parties in relation to your travel arrangements.

FARES AND PRICES:

Prices quoted when booking and quoting are in Japanese Yen, subject to availability and change depending on the currency exchange rate. The general booking constitutes a request only, and we do not guarantee fares or prices until the booking has been confirmed by EXPLORE SHIKOKU and paid for. Airline/hotel/car availability, fare conditions, and class of travel can change at any time. Routing restrictions and other special conditions may apply. Taxes, airport charges, and any additional costs will be advised to you when your booking is confirmed. Airlines and other suppliers may change their prices without notice.

DEPOSIT AND FINAL PAYMENT:

A non-refundable deposit of ¥35,000 per person is payable within 7 days of confirmation. Reservations made will be automatically cancelled if the deposit payment is not received by the required date. All deposits are non-refundable. The balance is due no later than 45 days before departure. If, for any reason, the deposit or the final balance is not received by us on the due date, we reserve the right to treat your booking as cancelled and apply the appropriate cancellation charges. The deposit will be forfeited.

AMENDMENT AND RE-BOOKING FEE:

After the deposit has been received, amendment or rebooking fees of ¥6,000 per file per amendment shall apply. In addition, airlines, hotels, and ground operators may charge an additional fee.

CANCELLATION:

Should you or a member of your party cancel your booking or any part of your booking, you must advise your booking agent in writing. Cancellation charge of non-refundable deposit plus any fees incurred by airlines, hotels, and ground operators may apply. This fee can be 100% of the fare and includes cancellation due to a pandemic or a force majeure event.

LATE BOOKINGS:

A late booking fee of ¥6,000 per file may apply to package bookings requested within 7 days of departure.

REFUNDS:

Refund, irrespective of when the cancellation has been made, cannot be provided to you until the relevant supplier has released the funds to us. This may take several months.

LIABILITY:

In no event shall we be liable for any injury, loss, claim, damage, or any incidental or consequential damages, including but not limited to lost profits or savings, arising out of or in any way connected with EXPLORE SHIKOKU.

NOT INCLUDED IN THE TOUR PRICE:

The price does not include any incidental charges such as laundry, taxis, telephone calls, excess baggage charges, insurance, porterage, drinks, meals, or any additional items that are not stated in the invoice.

CLIENT’S RESPONSIBILITY:

By registering for the service, you warrant to us that you are at least eighteen years old and have the power and authority to enter into a binding contract with us and with the carriers of products and services that you acquire. EXPLORE SHIKOKU has no responsibility for any loss or damage arising from the incorrect information of a traveler’s name or as a result of the supplier’s policies. The information you provide us about yourself is true, accurate, and current as required. You must read the travel-specific terms and conditions at the end of these terms and conditions and convey all information set out in those terms and conditions to any other parties covered by any booking you make. Unless you are an accredited travel agent, you must not resell the service or any products or services accessed by means of the service, or permit any other person, other than adult members of your household or others with your express permission and under your personal supervision, to use your user identification to access the service. You are responsible for all use of the service and all transactions entered into by means of the service, using this user identification. You must not use the service for any activities that breach any laws, infringe any party’s rights, or breach any standards, content requirements, or codes promulgated by any relevant authority. You must not use the service in any way that interferes with other users or defames, harasses, or menaces anyone. You indemnify us from and against all actions, claims, suits, demands, liabilities, costs, or expenses arising out of or in any way connected to the use of the service by you or any other person. You must not modify, copy, transmit, display, perform, publish, license, or create derivative works from any information or software accessed by means of the Service. Where copying or transmission is expressly permitted, you must not change or delete any author attribution or copyright notice.

PAYMENT BY CREDIT CARD:

EXPLORE SHIKOKU does not accept credit card payments without completed written authorisation from the cardholder together with a copy of the front and back of the card used and photo identification of the cardholder to make the purchase.

TRAVEL DOCUMENTATION:

Passport, Visa, and Health requirements are the responsibility of all individual travelers. Passports are required for all travelers. Many countries require that foreign nationals entering hold a passport with at least six months’ validity. We will assist in providing information based on the information supplied by you upon booking. This information, as well as other related information supplied by EXPLORE SHIKOKU, is in good faith; however should be treated as a guideline only. The final responsibility for ensuring documentation is correct is that of the individual traveler. The posting/couriering of travel documentation is your responsibility. EXPLORE SHIKOKU will not be held responsible for tickets lost by a third party; any charges associated with the reissue and resending of documentation will be at your expense.

TRAVEL INSURANCE:

It is recommended that all travelers obtain travel insurance against cancellation or amendment fees, as well as providing sufficient medical cover.