Contact the team
Need to contact us? Find out how on this page.
Email us
Get in touch with Explore Shikoku Representative
We love to chat about your travel plans and are happy to talk if you have any questions.
Opening hours
Monday through Friday:
9 AM – 5 PM, Japan Standard Time
Head Office
Explore Japan Inc.
(Japan branch of Experience Japan).
Nariai Cho, Kagawa, Takamatsu, Japan. 761-8081
Frequently asked questions
Have more questions? Contact us.
How can I book a tour?
Explore Shikoku is an Exclusive B2B tour operator. Please contact your nearest travel agent to book a trip with us.
If you are a travel agent, we would love to hear from you.
What is included in the tour package?
Please refer to each trip page to check what is included in each tour package. If you like to customize, we would love to hear from you.
What is the cancellation policy?
Below is our cancellation Policy. Please feel free to contact one of the Explore Shikoku representatives to know more.
Groups of up to 5 participants.
Cancellation Date | Cancellation Fee (Percent of Original Price) |
20 Days before the tour | 20% |
7 Days before the tour | 30% |
The Day Before the Start of the Tour | 40% |
On the Day of the Tour | 50% |
After the Start of the Tour OR in the event of a “no show,” failure to participate without a prior announcement. | 100% |
Groups with more than 5 participants
Cancellation Date | Cancellation Fee (Percent of Original Price) |
30 Days before the tour | 20% |
15 Days before the tour | 30% |
7 days before the tour | 40% |
The Day Before the Start of the Tour | 50% |
On the Day of the Tour | 100% |
After the Start of the Tour OR in the event of a “no show,” failure to participate without a prior announcement. | 100% |
Are there any age restrictions for the tour?
Please refer to the trip page to know more about the age restrictions. Generally, the adventure tours are planned for those above 12 years of age, while some sightseeing tours can also accept infants and children.
What is the maximum group size?
At Explore Shikoku, we are focusing on personalized, small group tours to ensure the smooth tour operation and the best services. For that reason, we have determined the maximum group size of 8 participants in each tour. If your group size is bigger, please contact us more than 6 months in advance for smooth bookings.
How can I contact customer support during the tour?
You will be given a specific phone number, which can be contacted during your tour.
The phone number will differ tour by tour, as all the tours are created and managed by Explore Shikoku local team members of each area, who have the best access to their areas.